Refund and Returns Policy

At Wander Footsteps, customer satisfaction is essential to us. If you are not completely happy with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Return Window: Items can be returned within 14 days of delivery.
• Condition: All items must be in their original condition, unused, and in their original packaging, with all tags and accessories included.
• Exceptions: Some items, such as final sale, clearance products, and certain electronics, may not be eligible for return. Please check the product details page for specific exclusions.

Return Process

1. Contact Support: To initiate a return, contact our customer support at [email protected] with your order details, including order number and reason for the return.
2. Approval: Once your return is approved, you will receive instructions on how to ship the item back to us.
3. Shipping Costs: The customer is responsible for return shipping costs, and we recommend using a tracked shipping method to ensure your item is returned securely.

Refunds

• Refund Type: Since all payments are made upon delivery, we issue refunds in the form of COD.

Exchanges

If you need to exchange an item for a different color or size, please follow the return process above and place a new order for the desired item once your store credit is issued.

Damaged or Defective Items

If your item arrives damaged or defective, please reach out to us at [email protected]